Frequently Asked Questions
HealTether HMIS Knowledge & Inquiries
Detailed answers regarding software implementation, ABDM approval, native WhatsApp integration, billing compliance, and local South Tamil Nadu reseller support.
HealTether is an advanced, ABDM-approved Hospital Management Information System (HMIS) serving over 350+ healthcare facilities across India. It connects patient registration, smart token queues, AI-assisted electronic prescriptions, native WhatsApp delivery, inpatient bed ward matrices, pharmacy inventory, laboratory diagnostics, and final GST billing into a unified, audit-proof system.
Digicare Infotech, based in Madurai, is the official authorized reseller and deployment partner for HealTether across 10 South Tamil Nadu districts. We manage in-person hospital visits, server setup, local LAN cabling/Wi-Fi hardware integration, bilingual staff training (Tamil and English), and rapid on-site technical support.
Yes. HealTether is an officially certified ABDM HMIS with Milestone 1 (M1 - 14-digit ABHA creation & Scan and Share QR), Milestone 2 (M2 - Electronic Health Record HIP linking via FHIR), and Milestone 3 (M3 - HIU consent-driven health data exchange) fully approved.
HealTether communicates directly with patients via WhatsApp without requiring them to install any separate mobile application. Patients receive queue token numbers, instant prescription PDFs, diagnostic lab test reports, and appointment reminders straight on their WhatsApp.
HealTether features a clinical prescription copilot that allows doctors to write complete, compliant prescriptions in under 30 seconds with drug brand/generic autocomplete, intelligent dosage frequency pre-fills, and interaction checks.
Yes. We support local server on-premise installations where counters and doctor terminals communicate over the hospital LAN for ultra-fast, offline operation, as well as secure cloud hosting for multi-branch access.
Yes. Outpatients receive sequential queue tokens, consultations, and digital Rx. Inpatients are tracked through a live visual bed allocation board across General, Deluxe, and ICU wards, with nurse vital charts, doctor rounds notes, and itemized discharge billing.
HealTether enforces First-Expiry-First-Out (FEFO) dispensing with automated barcode scanning. The system automatically issues batches nearing expiry first, with 30, 60, and 90-day early warning flags to return stock to vendors.
Diagnostic orders automatically queue into the lab worklist, print phlebotomy barcode labels for vacutainers, validate biological reference ranges by age and gender, flag panic values, and allow pathologists to digitally validate and send signed reports via WhatsApp.
Your hospital maintains 100% ownership and control of its clinical data and financial records. Patient data is encrypted and never shared without patient consent.
Yes. Digicare Infotech engineers conduct hands-on training sessions in Tamil and English at your hospital for receptionists, nurses, billing clerks, pharmacists, and doctors.
We serve hospitals across Madurai (HQ), Tirunelveli, Thoothukudi, Virudhunagar, Sivakasi, Theni, Dindigul, Sivaganga, Ramanathapuram, Tenkasi, and Kanniyakumari.
Pricing is discussion-based and customized according to your hospital bed capacity and required modules. No artificial per-transaction fees or surprise charges. Contact our Madurai desk at +91 915 954 3939 for a tailored proposal.
A standard 20 to 80-bed hospital setup is typically completed within 3 to 7 business days, including master data configuration and hands-on staff onboarding.
Madurai Headquarters • South Tamil Nadu Support
Have More Questions? Speak with Our Madurai Healthcare Desk
Schedule a live, interactive software demonstration with Digicare Infotech — official South Tamil Nadu reseller. Available on-site across 10 southern districts or via screen share.
✓ No upfront setup obligation
✓ In-person hospital visits in Madurai
✓ Tailored to your bed capacity
✓ Direct engineering team